At Journey, we take pride in offering high-quality mobility products designed to last. While our customers enjoy their Journey devices for many years, even the best components may eventually wear out. Your mobility equipment is essential. An extended warranty ensures your device stays dependable so you're never stuck without the support you rely on.

That's why we offer Extended Warranty Protection going beyond the original manufacturer's warranty to ensure your peace of mind.

Extended Warranty Available For

Journey Air
Journey Air Elite
Journey Air Elite Max
So Lite® Scooter
Journey Zoomer®

Coverage Details

Component

Extended Coverage

Total Warranty Period

Battery

Powers your ride

+6 MONTHS

12 Months from receipt

Controller

Smooth, responsive control

+1 YEAR

2 Years from receipt

Charger

Reliable, every charge

+1 YEAR

2 Years from receipt

Motor

The heart of every ride

+1 YEAR

2 Years from receipt

Please Note

The following items are not covered under the Extended Warranty:

Tires Fabric Seat backs Seat cushions

These components are covered only for shipping damage or defects under the standard 6-month warranty.

Repairs or replacements under the Extended Warranty are performed at our discretion, ensuring you receive the best possible service and support.

Journey Air Series Power Chairs

Extended Warranty – Keep Your Product Protected